Refund Policy – Tailor Mart

Effective Date: April 24, 2025

At Tailor Mart, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Eligible Refunds

• Refunds are applicable only to unused, unworn, and unwashed products with all tags intact.
• Custom-tailored items are non-refundable unless they are defective or incorrectly processed.
• To request a refund, please email us at tailormart@gmail.com within 7 days of delivery.

Refund Process

1. Initiate Request
   Send an email to tailormart@gmail.com with your order ID, product details, and reason for return.
2. Approval & Pickup
   Our team will review your request within 48 hours. If approved, we’ll arrange a pickup or request that you send the item to our address.
3. Refund Timeline
   Once we receive and inspect the item, refunds will be processed within 7-10 business days via the original payment method.

Exceptions

• Items purchased during promotions or with discount codes may only be eligible for store credit.
• We reserve the right to refuse refund requests that do not meet the above criteria.